Where can I get help with money? Where can I get Medicaid? Where can I get shelter placement?
While DSS is an important place to start for all of these needs, it is important to remember that everything is a process and takes time. Patience is a tool we have to master to get our needs met… Read more →
The Department of Social Services (DSS) can address immediate financial and social needs – from temporary to permanent housing, clothing, food stamps, healthcare, securing identification, etc. With financial assistance from DSS, you can begin the journey of obtaining our birth certificate, social security card, driver’s license, etc.
In order to get cash assistance, you will need to complete an application for temporary assistance with your local DSS office. An interview is required and a decision will be made within 30 days from the date you file your application. If you indicate that you have an emergency, a decision will be made on the day of your interview.
There are four offices in Westchester County; they are in Mount Vernon, Peekskill, White Plains, and Yonkers. The one you need to go to will be based on your town and zipcode. Go here to determine which office serves your location.
To get a head start on this process, you can also use New York State’s MyBenefitsCheckUp website. Select the “Am I Eligible” section to begin a review of possible support services.
Here are some strategies for getting the most out of the time you invest in obtaining and managing these services:
- Have your documents and notes in hand and as organized as you can make them.
- Write down your questions and then write down the information you receive.
- Write down the name and phone number of each person that assists you. Ask if you can contact them directly if you have questions after you leave.
- Be clear about your next steps before you leave, for example how long until you are notified and how you will be notified.
If your application for assistance is denied or has not been processed promptly, you have the right to a Fair Hearing. More information can be found at this Frequently Asked Question list of the NYS Office of Temporary and Disability Assistance (NYS ODTA).